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Whitepaper: How Technology was Used in Response to Hurricanes Harvey and Irma

by Cassandra Nordyke on Nov 21, 2017 6:33:29 PM


When Hurricane Harvey started as a tropical wave that formed off the African coast in early August, little did we know it would be one of the most disastrous weather events in U.S. history. Harvey made its first U.S. landfall near Rockport Texas with 130 mph winds, qualifying it as a Category 4 hurricane. Harvey was the nation’s first major hurricane since Hurricane Wilma in October of 2005. Hurricane Harvey was less than an inch short of breaking the U.S. record for rain dropped by a hurricane or tropical storm.

A little over two weeks later, a Category 5 storm, Irma, swept over U.S. islands, including Barbuda, Puerto Rico, Dominican Republic and Haiti, ripping off roofs, flooding coastal cities and knocking out power to more than 6.8 million people.03 On September 10, Hurricane Irma downgraded to a Category 4 storm, making landfall over mainland Florida, battering populous cities such as Miami. Hurricanes Harvey and Irma are the only Category 4 Atlantic storms to hit the United States in the same year, let alone within two weeks of each other.

The emergency management communities in the areas affected by Harvey and Irma were responsible not only for helping first responders, local hospitals and state and federal agencies manage resources and operational needs, but also for sharing critical, time-sensitive information before, during and after each of these storms. To create this transparency, Intermedix clients used many types of cutting-edge technology to generate a common operating picture and deliver critical information exactly when and where it was needed.

Related: Learn how EOCs and emergency response agencies collaborated to share crucial briefings and documents with state and federal response teams during Hurricanes Harvey and Irma.

The technology used during Hurricanes Harvey and Irma helped create situational awareness in each of the compromised areas and improved incident management capabilities for key decision makers. Learn how EOCs and emergency response agencies collaborated during these tragic events using Intermedix solutions to share crucial briefings and documents with state and federal response teams to create a common operating picture. Download this whitepaper to:

  • Learn how Emergency Management Technology was used to react in real-time to rapidly changing needs and submit/manage requests for assistance.
  • Learn how Resource Management Technology was used to help responders track activation of operations enters and identify hospitals with compromised infrastructure so leadership could redirect patients to fully functional facilities.
  • Learn how Patient Tracking Technology helped responders track patients and evacuees as hospitals were closed and patients diverted.

Days after the disasters, customers continued to use Intermedix solutions and technology to facilitate recovery efforts. They were used to track and manage evacuees, including those from affected Caribbean countries. When requested, Intermedix personnel helped streamline access to data that was essential to recovery efforts. Intermedix remained vigilant in supporting our customers’ efforts in the aftermaths of these hurricanes and will continue to evaluate more innovative and streamlined processes to prepare for the disasters of tomorrow.

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This post was written by Cassandra Nordyke

Cassandra Nordyke is a digital content specialist at Intermedix. She has more than 3 years of experience in content creation for various industries. Prior to joining Intermedix, Cassandra served as a digital and social strategist at the marketing agency Fancy Rhino, and held positions with Conversion Interactive Agency and Nordstrom. Cassandra earned her bachelor’s degrees in Marketing and Advertising at Johnson & Wales University.

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