eICS is a robust platform with a flexible structure that offers health care organizations the means to plan and respond to emergencies at any level, from those affecting a single hospital to those affecting an entire health care system. eICS provides hospital incident management coordinators and emergency managers with a secure, web-based solution that is designed for successful management of incidents. The system is based on the HICS Standard and follows the National Response Framework of best practices.
eICS allows users to plan their incident command structure to ensure successful response and recovery operations. Our plan summary feature allows users to view each available plan and perform a number of operations, from uploading job action sheets to customizing the chain of command. Additional planning features include contact management and facility administration interfaces.
eICS delivers automated notifications to participants when incident command is "stood up," providing administrators the ability to manage the event instead of making numerous phone calls. Recipients can be categorized and notified for the type of events that require their involvement. Additionally, recipients' responses are automatically tracked and reported by the system.
eICS tracks and displays significant events and actions through an automatic, electronic event log. Manual log entries can be added by any member of the team to document decisions, events or improvements. The event log allows for effective replacement of paper documentation, significantly reducing the time it takes to collate incident information.
eICS includes HICS reports and forms that are available on demand to aid and support your after action efforts. Common incident elements are automatically populated when a standard form or report is generated, including incident name, date, time and operational period.
eICS Mobile places emergency coordination in the palm of your hand. This easy-to-use emergency response app offers a key subset of eICS functions, including incident creation and editing features. No matter where you are, you can manage response efforts and monitor incident progress.